Legal

Cookie Policy

Effective date: 19 August 2026

This Cookie Policy explains how Defender Property Solutions Ltd ("Defender", "we", "us" or "our") uses cookies and similar technologies on this website.

1. What cookies are

Cookies are small text files placed on your device by a website. They allow a website to remember information about your visit, maintain functionality, measure use or support other features. Similar technologies, such as local storage or pixels, can serve related purposes.

2. Our cookie approach

We distinguish cookies by purpose rather than simply by the name of the technology:

• Essential cookies: necessary for the website or a service you have explicitly requested to operate, or for security, load balancing and basic functionality. These do not require consent where the law permits them to be used without consent.
• Performance cookies: used to understand technical performance, reliability and errors, or to improve the operation of the site. Where a performance technology is not strictly necessary, we will seek consent before placing or reading it.
• Analytical cookies: used to understand how visitors use pages, such as which guides are visited or how users move through the site. These are non-essential and require consent before being set or read where applicable.

3. Cookies currently used on this site

The core static website is designed to operate without advertising cookies or profiling cookies. If only the current core functionality is deployed, we do not intentionally set non-essential analytical cookies.

Where an essential technical cookie is used, it may be a session cookie that expires when you close your browser, or a short-lived security or infrastructure cookie whose lifetime is determined by the service providing the function.

If analytics or another non-essential service is enabled in the future, we will update this policy and use a consent mechanism before placing non-essential cookies. A consent record may itself be stored so that we remember your choice.

4. Cookie lifetime

Cookies may be:

• Session cookies: deleted when you close your browser.
• Persistent cookies: remain on your device for a defined period or until you delete them. The lifetime depends on the service and purpose. A consent preference, where used, will normally be retained only for as long as reasonably necessary to remember your choice and demonstrate compliance.

5. Consent

Where UK privacy law requires consent for a cookie or similar technology, we will ask for consent before placing or reading it. You can accept or refuse optional categories without refusing essential functionality. Withdrawing consent will not affect processing that took place before withdrawal.

If our consent banner is available, use its preference controls to change your choices. If a preference centre is not available on a particular page, you can also manage cookies using your browser settings as described below.

6. Third-party services

Some functions may involve third-party services, such as website hosting or form transmission. A provider may set its own cookies or similar identifiers where necessary for the service. We do not use third-party advertising networks for behavioural advertising through this website.

Third-party providers may change their technology or cookie practices. Where we introduce a non-essential third-party service, we will review the service, update this policy and obtain consent where required.

7. How to manage cookies in your browser

You can block or delete cookies through your browser. Blocking all cookies may affect site functionality. The exact wording and menu location can change between browser versions.

Google Chrome

1. Open Chrome and select the three-dot menu.
2. Select Settings.
3. Open Privacy and security, then Third-party cookies or Cookies and other site data.
4. Choose whether to allow, block or delete cookies and adjust site-specific permissions as required.

Microsoft Edge

1. Open Edge and select the three-dot menu.
2. Select Settings.
3. Open Cookies and site permissions.
4. Select Manage and delete cookies and site data and adjust your preferred settings.

Mozilla Firefox

1. Open Firefox and select the menu button.
2. Select Settings.
3. Open Privacy & Security.
4. Under Cookies and Site Data, choose the protection level or manage individual site data.

Apple Safari on Mac

1. Open Safari and choose Safari > Settings.
2. Select the Privacy tab.
3. Use the available controls to prevent cross-site tracking, block cookies or manage website data.

Safari on iPhone or iPad

1. Open the device Settings app.
2. Select Apps > Safari on current iOS versions, or Safari on older versions.
3. Use the privacy and security controls to block cookies and manage website data.

Other browsers

Open your browser's privacy, security or site-data settings and look for controls labelled Cookies, Site Data, Tracking or Privacy. Your browser provider's support documentation will provide the most current instructions.

8. Managing cookies on mobile devices

Mobile browsers generally provide cookie and tracking controls through the browser or device privacy settings. Deleting browser data will usually remove persistent cookies stored by this website, but it may also remove preferences and sign you out of other websites.

9. Further information

For more information about privacy and cookies, see our Privacy Policy. You can also contact us at info@defenderproperty.co.uk if you have a question about a particular cookie or technology used on the site.

10. Changes to this policy

We may update this Cookie Policy when our technology, services or legal obligations change. The effective date at the top of the page will be updated when a new version is published.