Information & introduction service.

Knowledge Centre

Everything we know about the property process, free to read.

Buying

What is exchange of contracts?

The moment a purchase becomes legally binding, and what has to happen first.

7 min read →
Buying

What is completion?

The day the property legally becomes yours — and the keys change hands.

5 min read →
Buying

Stamp Duty, explained

Who pays it, when, and how the current bands work.

6 min read →
Buying

Property chain explained

Why your purchase can depend on strangers you've never met.

6 min read →
Buying

Survey types explained

Condition report vs HomeBuyer report vs full structural survey.

8 min read →
Buying

Gazumping & gazundering

What they mean and how to reduce the risk of either happening to you.

5 min read →
Renting

Deposit protection, explained

Which schemes exist and what to do if yours wasn't protected.

5 min read →
Renting

Tenant rights in England

The basics every renter should know before signing an AST.

9 min read →
Renting

Renters' Reform: what's changing

Kept current as the legislation moves through Parliament.

7 min read →
Commercial

Inside vs outside the 1954 Act

The clause that decides whether you can renew your lease.

9 min read →
Commercial

Business rates for tenants

How they're calculated and what reliefs might apply to you.

6 min read →
Commercial

Understanding Heads of Terms

The document that sets the shape of your entire lease negotiation.

7 min read →
Property Law

Leasehold vs freehold

The difference, and why it matters for flats especially.

6 min read →
Property Law

Title Register & Land Registry, explained

What's actually in the document your solicitor keeps referencing.

5 min read →
Moving Home

The complete moving-home checklist

Everything to sort in the six weeks before completion day.

6 min read →
Investment

Buying through a limited company

Why some investors structure purchases this way — and the trade-offs.

8 min read →
Buying

The conveyancing process, step by step

What your solicitor actually does, from instruction to completion.

7 min read →
Property Law

EPC ratings explained

What the A–G rating measures, and why it matters before you commit.

5 min read →
Commercial

Commercial use classes explained

The planning category that decides what a unit can lawfully be used for.

6 min read →
Property Law

Service charge and ground rent explained

Recurring leasehold costs worth understanding before you buy.

6 min read →

Glossary

Speak the language of property

Short, plain-English definitions for the terms you'll meet along the way — EPC, AST, gazumping, use class, ground rent and more.

Browse the full glossary

Term of the day

Gazumping

When a seller accepts a higher offer from a new buyer after already verbally agreeing a sale with someone else — legal in England and Wales up until contracts are exchanged.